We are pleased to announce TBS’s acquisition of Financial Carrier Services (FCS), soon to be known as TBS Charlotte. This strategic acquisition will create synergy for both companies by delivering a wider array of value-added services and expanded product offerings.
How will I get paid?
You will get paid the same way.
All current FCS clients will still use the same client portal.
Will my invoicing/payment schedule change?
No.
Your invoicing and payment schedule will remain the same.
How will the acquisition impact me?
Nothing will change for current FCS clients.
Will I be affected by any staffing changes?
No.
Your FCS team is here for you! Plus, we’re hiring and moving to a new and improved office in Charlotte where we will welcome client visits.
Where can I go for merger updates?
You can bookmark this page to stay updated about any acquisition updates, or you can reach out to your FCS account executive.
Will my client login portal change?
No.
Your client login portal will remain the same.
Will this impact my FCS contract?
Your terms and conditions will remain the same.
Your current contract is not being altered. As service
offerings expand—and if you choose to take advantage of those offerings—there will be terms and conditions to review and approve which may differ slightly.
Will my point of contact change?
No.
Your point of contact will not change.
Who do I call if I have a problem or question?
Reach out your FCS account executive for more information.
Will my service offerings change?
Your current service offerings will remain the same, but you will be offered some of TBS’s current services in the future which can include:
TBS has officially expanded, which means added value for you in the future! The acquisition of Financial Carrier Services (FCS) adds valuable resources and access to technology that TBS will utilize to make your client experience the best in the industry. TBS remains wholly dedicated to providing quality service and innovating new solutions to support the transportation sector.
Your TBS services will remain the same and we assure you there will be no disruption to the level of service you receive from TBS related to our acquisition of FCS. All active FCS client accounts will be managed and serviced by our team in Charlotte, NC.